There are two types of relevant service providers:
Registered Agents:
As an international business entity selling in China’s cross-border e-commerce channel,you need a Registered Agent partner by law to do business.
What they provide:
A Chinese legal entity to take joint liability for the international merchant’s actions in China,enabling the merchant to not register a Chinese legal entity themselves.
A return address located in China to accept product returns from JD Marketplace customers.
How much their services cost:
JD Marketplace is covering the cost of providing this service to all beta testers until March 31st,2022.Thanks for participating!
After the beta period is over,merchants can expect to pay~$100 per month for this service.
How to get in touch:
Given that using a registered agent’s service is required by law for non-Chinese entities selling through China’s cross-border e-commerce channel,a registered agent will proactively contact you after you complete your store registration in Step 1.
If you haven’t heard from a partner,you can contact JD Marketplace support atsupport-channel@jd.com.
JD Service Partners:
While you can register your store and list products to JD through the JD Marketplace app with no Chinese language capability,your store will likely need support from partners familiar with the Chinese market and operations on the JD platform to reach its full potential.
That’s where JD Service Partners come in.JD Marketplace has vetted JD Service Partners(marketing and operations agencies)based on their mastery over the JD platform’s operations as well as capability to work with English speaking merchants
What they provide:
Some of the most common services requested are below,but partners can provide further services depending on your requirements:
Analyzing a product portfolio for product selection and pricing strategy
Optimizing product listings
Creating marketing materials
Executing advertising campaigns
Setting strategy for peak sales seasons,such as 618 and Double 11
How much their services cost:
This depends on services used as well as agreed upon compensation method,both of which are determined between the merchant and the Service Partner.
How to get in touch:
Click here and download the Google Forminto an Excel file.
Send the completed form back tosupport-channel@jd.com.
JD Marketplace’s operations team will share your request with JD Service Partners.
Suitable JD Service Partners will contact you to share collaboration proposals for your selection.